If you smell gas nowLeave the building without using switches, flames, or phones indoors. From outside, call 911 if there is immediate danger and call your gas utility. Contact a private-side contractor only after the area is declared safe.
The short answer
Location, valve type, piping support, labeling, access, and test requirements should be planned around the existing meter and manifold. Utility-owned equipment remains outside a private contractor’s scope.
What matters in this situation
Gas-line planning should happen before walls close or equipment arrives. Route, pipe size, access, permits, utility coordination, and final testing can all change the practical scope.
Details that help define the next step
- Existing customer-side valve location
- Meter and manifold arrangement
- Access in an emergency
- Corrosion or damage near the proposed work
These details help establish scope; they do not replace an emergency response, onsite inspection, utility decision, permit requirement, or manufacturer instruction.
How a careful service process is organized
- Start by documenting existing customer-side valve location and meter and manifold arrangement.
- Confirm access in an emergency and corrosion or damage near the proposed work before the scope is finalized.
- Have meter-area photos from a safe distance and utility ownership boundary ready for the onsite team or authority.
- Use the findings to define the appropriate gas line installation scope, required testing, and any next authority or trade.
What to have ready when requesting service
- Meter-area photos from a safe distance
- Utility ownership boundary
- Building access
- Permit requirements
What not to do
Do not operate or modify a utility-owned meter valve. Keep relevant tags, notices, equipment information, and safely obtained photos available for the people handling this specific situation.