Gas company shut off service for a leak? Learn who repairs private-side gas lines, what testing is needed, and how to restore service safely.
Quick Answer
If the gas company shuts off service for a leak, the utility usually secures the meter, but a licensed gas contractor repairs the private-side gas line, valve, connector, or appliance branch. After repair, the line often needs pressure testing and inspection before gas can be restored.
Need licensed gas help now?
If you smell gas right now, leave first and call 911 or the utility. For private-side repair, testing, and documentation, call Midwest Gas Pipe Repair.
What the gas company does vs. what the contractor does
The gas company protects the public side of the system and may lock the meter when a leak is suspected. Midwest Gas Pipe Repair handles the private-side piping inside or on the property: locating the leak, replacing failed fittings or pipe, pressure testing, and preparing the system for safe restoration.
The safe restoration sequence
The usual path is safety shutdown, private-side diagnosis, repair, pressure test, documentation, and utility or inspector approval when required. Skipping the test or relighting appliances before the line is verified can create a serious hazard.
Where these calls are most urgent
Older rentals, vacant homes, two-flats, restaurants, and properties with recent remodels often need the fastest turnaround because gas service affects heat, hot water, cooking, tenants, and business operations.
Related service pages
Frequently Asked Questions
Should I call the utility or a gas repair company first?
For an active gas smell, leave and call 911 or the utility first. For private-side repair after the shutoff, call a licensed gas line repair company.
Can service be restored the same day?
Sometimes, if the leak is accessible, repairs are straightforward, and the required pressure test or inspection can be completed quickly.
What does the technician repair?
Common repairs include leaking threaded joints, valves, appliance connectors, corroded pipe sections, and branch lines that fail pressure testing.
Want us to look at it?
Call the 24/7 dispatch line and ask for the exact gas service you need.
CALL (708) 381-2959